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Terms & Conditions

Our aim is to provide our customers with well made products that are designed with care.

Ordering

⧽ We will confirm your order by e-mail.

⧽ All orders are sent from Biarritz, France.

⧽ The shipping cost is 7.90€ to France and 12€ to the rest of the world.

⧽ We use the postal Service to send your orders.

⧽If your order is to be sent to a destination outside the European Union, you will be responsible  for any customs or import charges added once the package reaches your destination country. We have no control over such charges and it´s impossible for us to predict them. Note that this may cause a delay to your delivery.

⧽ Please ensure that the postal address provided at checkout is your correct address, as we take no responsability if you do not receive your package due to providing us with an incorrect address.

 We use Stripe as payment solution.

Returns and exchanges

We  want you to be happy with the styles bought from our shop. If you would like to exchange or return a product just let us know within 3 days of receiving your order. Send an e-mail to fia@petitbo.fr letting us know that you plan to send us you're return/exchange. Then please send it back to us, at your expense, it it´s original packaging, unwashed and unworn.

If you receive an item that you believe has a manufacturing fault, please notify us immediately via e-mail fia@petitbo.fr. We will try to resolve the problem as quickly as possible. Please help us by providing a photo showing the defect/fault, as this will speed up the return process.

Please make sure your name, address, daytime phone number and original invoice number are clearly marked. Address the package to;

Petitbo 

1 Rue Ernest Fourneau

64200 Biarritz   

Telephone: 0033(0)627880509